What We Do | Merchant Services

15%

Increase gross adds

Through improved onboarding and a more compelling proposition.

Onboarding conversion

Triple your rate of completions through intuitive digital journeys.

Reduced churn

Reduce attrition with greater engagement and proactive intervention.

4.7 /5

Average Trustpilot score

Increased merchant satisfaction.

40%

Reduced effort

Lower your customer service call time and overall effort.

Small and medium sized businesses (SMBs) make up more than 99% of all businesses. They power our main streets, connect our communities, create local jobs and fuel innovation across every industry.

As technology evolves ever faster, so do the expectations of digital services. SMBs are shifting their attention – and their business – to digital entrants, specialized solutions and new integrated service providers.

Banks are passionate about their small business customers - but how many of their customers feel the same about their bank?

As non-bank acquirers increasingly move into deposit-taking, lending and more, the urgency for banks to modernize their platforms and deliver a powerful, bank-owned solution has never been greater. The Pollinate Platform is built for banks to take this challenge head on, and win.

Bespoke development is expensive and slow to deploy, launch and maintain. Our platform was built to be easily configured, branded and implemented. In a fast changing landscape, Pollinate helps banks stay relevant, competitive, and connected to the customers who matter most.

For more details on platform architecture, features and design:

Learn more

We solve these by delivering intelligent, integrated, experiences.

Intelligent

We look at how to bring the power of payments, banking, and third-party data sources together, to create predictive and tailored experiences for merchants.

Integrated

Our philosophy dictates that experiences should be integrated into a channel most convenient for the merchant, whether through their online banking platform, a dedicated merchant services portal, or an external channel such as an Independent Software Vendor (ISV).

Experiences

Our solutions are designed to nurture merchants from their initial engagement, guiding them through setup and ongoing business management.

Small business means big business for banks

So we designed our platform to delight SMBs and transform merchant acquiring for banks.

Partnering with banks across three continents to deliver innovation in merchant acquiring:

Truist

National Australia Bank

Tyl by NatWest

We solve these by delivering intelligent, integrated, experiences.

Intelligent

Integrated

Experiences

Let's talk.

Get in touch.