Delivering exceptional experiences

Flexible, modular and easily bank branded, our platform sets the standard for merchant digital experience and rapid deployment.
Our pre-built and customizable platform spans the entire merchant lifecycle, offering complete control from first interaction right through to servicing and renewals.

Modular

Modular white-labeled “mini-apps” that cover the end-to-end merchant lifecycle.

Ecosystem

Bank controlled partner ecosystem.

Toolkits

Configuration toolkits, data and orchestration capabilities, and integration services.

Roadmap

Innovative roadmap - ongoing development and enhancements, including Agentic AI.

The Pollinate Platform

A digital experience platform built for bank and processor integration, flexibility and scalability. A bank controlled ecosystem where innovation comes as standard.

Four key features:

Onboarding

Better onboarding out of the box

Our onboarding tool supporting customer acquisition from consideration through to the first transaction, across digital, assisted and omni-channel journeys. Solving for low conversion, high drop-outs, sales inefficiency, long time to value and high SG&A costs.

Merchant Command Center

A powerful, unified merchant experience

A modern, bank owned "Merchant Command Center" that includes; consolidated data, self-service capabilities, and a marketplace tool. Created to allow a bank to differentiate the offering, enhance the CX and deepen customer relationships.

Integrated Merchant Services

A Modular Merchant Services Offer

This product gives a bank the ability to digitally onboard a customer and allows them to view merchant services from within their existing online banking channel. Specifically created to help deliver quick wins in increasing new adds and reducing attrition.

ISV Enablement

ISV Enablement

An offering that allows a bank to partner with ISVs and indirect partners, giving them the tools to sell / serve clients within external channels. Created for banks to expand distribution and seize the embedded finance opportunity.

This enables processors to deliver:

The Pollinate Digital Experience delivers a modern, innovative option that combines the best of professional services and specialized product providers, with future proofing and more efficient deployment and scaling capabilities.

Agile Development 
and Deployment

Leverage the power of PaaS and Infrastructure as Code for fasterdevelopment and simpler management.

Unwavering Compliance Commitment

Commitment to data security (ISO27001, GDPR and PII compliance) underpinned by comprehensive documentation and regular audits, providing the bank with peace of mind

Continuous 
Improvement

We follow a dedicated roadmap, collaborating with banks for regular updates, feedback, and iterative improvements to keep user experiences innovative and competitive.

Scalable and Consistent Performance

Architected to ensure the system can seamlessly handle increased demand while maintaining a reliable and predictable user experience. Single codebase and comprehensive observability allows for centralized updates and management.

Secure 
Isolation

Operating outside the payment flow, data is not stored, and inflight data is protected with robust encryption, access control, and rigorous penetration testing, safeguarding the bank’s security and minimising operational impact