DIGITAL ONBOARDING

Faster and easier way to onboard SMBs

We transform the user experience for SMB bank customers, and dramatically reduce bank costs to serve via amazing data-driven digital experiences. 

Customer's Expectations have changed forever

“…the bar has been changed so drastically by the likes of the Apple Card, offered by Apple and Goldman Sachs. On an iPhone one can apply, receive approval and commence using the “card” digitally in minutes.”

– The Financial Brand, 2020

90 sec

to Acquire a Quote

5 min

Fully Onboarded

2.5x

More clicks required for established banks vs neobanks

40%

Of users abandon bank onboarding process

We help banks to compete

One point of entry

One application process which can extend to all your business banking products – board any user to any product, via any digital channel.

Tech & Touch

Ensures you have high value conversations with the customers you actually want to speak to.

Delightful user experience

Make sure the first experience is a great one, and continues to engage and prompt the right behaviours.

Customizable for you

Fully brandable, fully configurable user journeys without coding. Test. Learn. Design. Deploy.

Leverages existing infrastructure

Leverages existing bank infrastructure and services, with options to plug in 3rd party services, e.g. KYC, where needed.

Use cases

Our solution is customized to support multiple scenarios and merchant segments

Existing banked business
Up and Cross sell
Complex business
Digital lending

Existing banked business

Trustworthy banking connection

A business which already has an established relationship with the bank, and which wants to add card payments, loyalty or accounting integration to the products and services they already receive. 

Up and Cross sell

Practice of encouraging customers

A business which is new to bank and which has an interest in a range of other bank products (e.g. business bank account, savings or credit products). 

Complex business

Flexible solution for all

A business which initiates the boarding journey digitally, but which is identified to be either too complex or too valuable to be served digitally (e.g. they require an unusual billing configuration; or would qualify for a bespoke price package). 

Digital lending

Ease of navigation

A business looking for access to capital for cashflow, growth or capital investment, but doesn’t want to endure a complex process with paperwork and multiple steps.

Service Level View

Branding & styling

Smart partnering icon

Quote generation

Flexible icon

Journey configuration

Secure icon

Sign up and authentication

Separate Instance Per Bank icon

Activation

Document generation ​and E-signing

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Find out how Pollinate could help your bank

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