Our digital-first merchant services platform will empower and support small- and medium-sized enterprises in Canada

CIBC announced today that it is partnering with Pollinate to bring “Tyl by CIBC” to Canada later this year. Tyl is a cloud-based platform for small and medium-sized businesses (SMBs) that gives merchants a single place to manage and grow their business. It does this by connecting banks and merchants, enabling safe and secure payments, providing easy point-of-sale technology and loyalty programs. The platform also offers seamless integration into CIBC business banking services.

Under the partnership, CIBC is making a strategic financial investment in Pollinate, joining Insight Partners, NatWest, National Australia Bank, Mastercard, Fiserv, and EFM Asset Management with an ownership stake in the company and its growing business. CIBC’s partnership with Pollinate will give Canadian businesses access to the Tyl platform, which is being used successfully in other global markets, and is generating a strong, positive response from owners by helping them run and grow their business.

Tyl by CIBC will make it easier for small business customers to receive payments in-person and online, providing transaction information and insights through a central hub. It is expected to roll out to entrepreneurs later this year.

Tyl by CIBC is a strategic investment in our commitment to help Canadian business owners achieve their ambitions through modern, digital technology, and the best of data-led insights, payments, and banking services through one simple and intuitive platform. Canada has over one million small-and medium-sized enterprises, and our new platform will meet their changing needs as we emerge from the pandemic and focus on growth.

Laura Dottori-Attanasio,Group Head, Personal and Business Banking, CIBC.

Banks are in a unique position to be able to connect directly with both merchants and consumers, and we are honoured to be the partner of choice for CIBC in bringing the Tyl platform to Canada. We’ve seen first-hand the positive response from business owners to our platform in a number of countries around the world, and we’re excited that Canadian business owners will soon have the tools and insights to help their businesses thrive.

Alastair Lukies CBE, Founder and CEO, Pollinate.